Privacy Policy

Effective date: Upon posting

BinSolver is operated by Welltyped Systems, ABN 31 341 407 140, Australia.

1. Information We Collect

We collect information that you provide directly to us, such as when you create an account, make a purchase, or contact support. This may include your name, email address, and billing details. We also collect usage data and technical information such as request metadata, log data, and device or browser information.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service.
  • Process transactions and send related information.
  • Send you technical notices, updates, and support messages.
  • Respond to your comments and questions.
  • Protect the Service, prevent abuse, and enforce our terms.

3. Sharing of Information

We may share information with service providers who process data on our behalf (for example, authentication, payments, analytics, and hosting). We may also share information to comply with legal obligations, enforce our policies, or protect the rights and safety of BinSolver and our users.

4. Service Providers and Data Locations

We use the following service providers to operate the Service:

  • Clerk (authentication). Clerk states that it hosts personal data primarily in Google Cloud data centers and Cloudflare. Data may be processed in the United States and other locations where Clerk and its subprocessors maintain facilities.
  • Polar (billing and subscriptions). Polar states that its services are hosted and operated in the United States and that personal data is transferred to U.S. servers.
  • Unkey (API keys). Unkey processes data to provide API key management. Data may be processed outside Australia depending on Unkey's infrastructure and subprocessors.

5. International Data Transfers

We are based in Australia. By using the Service, you acknowledge that your information may be transferred to, stored in, and processed in countries outside Australia, including the United States and other locations where our service providers operate.

6. Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.

7. Cookies and Tracking

We use cookies and similar technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Data Retention

We retain personal information for as long as necessary to provide the Service and comply with legal obligations. We may retain and use aggregated or de-identified data for analytics and service improvement.

9. Your Rights

Depending on your location, you may have rights to access, correct, delete, or object to certain processing of your personal information. To request these actions, contact us at hello@binsolver.com.

10. Third-Party Services

Our Service may contain links to third-party services. We are not responsible for the privacy practices of those services.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@binsolver.com.